Notes from Clients of the Firm
The following accounts are drawn from clients who have engaged Insaf Partners for private client, employment, or industrial matters. Names and identifying details are included with each client's permission.
Return to HomepageWhat Clients Have Said
Tan Li Ming
Director, Petaling Jaya
I retained Insaf Partners to handle the transfer of my father's company to my brother and me after his passing. The process involved both the estate side and the corporate restructuring, and I had spoken to two other firms before coming here. What I found at Insaf Partners was a partner who had actually read the documents I sent in advance of our first meeting, who could explain the sequence of steps clearly, and who did not overstate what the firm could deliver. The engagement took about five months and the final arrangements were exactly what we had discussed at the outset.
Private Client Practice · April 2025
Rajendran Krishnaswamy
Managing Director, Shah Alam
We had a senior employee file an Industrial Court claim following his dismissal. Our previous legal adviser had told us we were on solid ground, but the partner at Insaf Partners, after reviewing the file, explained that the procedure we had followed had a material gap. She was direct about it and outlined what that meant for our position. We settled the matter — which was not the outcome I initially wanted — but the advice was sound and saved us from a worse result at a full hearing. I would rather have an honest adviser than a comfortable one.
Employment & Industrial Practice · March 2025
Faridah Norzaini
Company Secretary, Kuala Lumpur
The initial scoping conference was genuinely useful. I went in with a question about setting up a family trust arrangement for my parents' assets, and I came out with a clear picture of what was actually achievable under Malaysian law — which was somewhat different from what I had read online. The written note that followed was thorough. We subsequently retained the firm for the full matter, which was completed within the timeframe discussed.
Scoping Conference, then Private Client · April 2025
Chong Wei Loong
CEO, Subang Jaya
I came to Insaf Partners for help drafting employment contracts for three senior hires — a CFO and two regional managers. The partner who handled the matter understood the commercial context without my having to explain the basics of the employment framework. The contracts were drafted to a standard I had not seen from previous firms we had used, and the whole process was quoted at the outset and came in within that figure. I have since referred two colleagues.
Employment Practice · March 2025
Sharifah Amirah
Business Owner, Ampang
I used the scoping conference before deciding whether to engage a lawyer at all for a family-property matter. The partner explained the legal position, including the aspects that were less favourable to what I had hoped to achieve, and was clear about what the realistic outcome of various approaches would be. I appreciated that he did not try to encourage me to proceed if the matter did not warrant it. I decided not to engage further — and the advice at the scoping stage was nonetheless worth the fee.
Initial Scoping Conference · April 2025
Mohd Osman bin Rashid
HR Director, Bangsar
We retained Insaf Partners to represent us in a domestic inquiry and subsequent Industrial Court referral. The partner who handled the matter was well-prepared at every hearing and kept us informed after each session with a written note. The matter was resolved in our favour after approximately eight months. Throughout that period, I had direct access to the partner handling the case — not a junior or a paralegal — which made a material difference to how we managed the matter on our side.
Employment & Industrial Practice · February 2025
Representative Matters
The following matter descriptions are anonymised. They are intended to illustrate the type and scope of work the firm has conducted, not to identify any particular client.
Multi-Generational Transfer of a Family Manufacturing Business
The Situation
A family-held manufacturing company with three shareholders — the founder and two adult children — required a structured transfer of ownership and governance before the founder's planned retirement. The company held both operating assets and a property portfolio, and one of the children was based outside Malaysia.
The Work Undertaken
The firm reviewed the existing corporate structure and existing shareholder arrangements, then drafted a revised shareholders' agreement addressing governance, succession provisions, and the treatment of the offshore shareholder's rights. Complementary wills were prepared for both the founder and one of the children. The process required four drafting sessions and one round of external review by the client's accountants.
The Outcome
All instruments were executed and filed within seven months of the initial scoping conference. The founder noted that the process had resolved two governance questions that had been outstanding within the family for several years, and that the written materials produced by the firm gave the children a clear record of what had been agreed and why.
Senior Executive Separation and Industrial Court Referral
The Situation
A regional business unit required the separation of a senior operations manager following a restructuring. The prior HR process had proceeded without full legal review, and the employee filed a representation to the Industrial Court within weeks of departure. The employer faced a potential backpay exposure of approximately MYR 85,000.
The Work Undertaken
The firm reviewed the dismissal process and identified two procedural irregularities. It assessed the realistic outcome of proceeding to a full hearing versus negotiated settlement, and advised the client that the strength of the claimant's procedural argument was likely to be persuasive. The firm conducted settlement negotiations and drafted the settlement documentation.
The Outcome
The matter was settled at a figure materially below the full exposure, within four months of the referral. The firm subsequently reviewed the client's standard dismissal procedure and produced a revised process document. The client's HR team reported no further Industrial Court referrals in the eighteen months that followed.
Estate Planning for a Multi-Jurisdiction Asset Base
The Situation
A client held assets in Malaysia, Singapore, and the United Kingdom, including residential property, listed securities, and an interest in a Malaysian private company. Existing wills were outdated and did not address the private company interest. Two children were Malaysian residents; one was resident in the UK.
The Work Undertaken
The firm scoped the Malaysian law aspects of the estate and prepared a revised Malaysian will addressing the locally-held assets and the private company interest. It coordinated with a Singapore firm and a UK solicitor to ensure consistency across jurisdictions. The firm prepared a summary memorandum for the client setting out how the three instruments interacted.
The Outcome
The Malaysian will was executed and registered within three months. The client noted that the coordination across three law firms — with Insaf Partners taking the lead — had been handled without delay or confusion, and that the summary memorandum was particularly valuable as a reference document that all family members could retain.
Reach the Firm
Telephone
+60 3-2273 8649Electronic Mail
[email protected]Address
88, Jalan Tun Sambanthan 450470 Kuala Lumpur
Wilayah Persekutuan, Malaysia
Hours
Monday – Friday: 9:00 am – 5:30 pm
Appointments recommended
Trust Indicators
Arrange an Initial Scoping Conference
The scoping conference at MYR 490 is the appropriate starting point. It is ninety minutes, conducted by a partner, and produces a written note. It does not oblige you to proceed further.
Contact the Firm